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Legal notice and privacy

Website owner and data controller

Data, purposes and legal basis

When you email us, we process the contact details and content you provide to answer your enquiry and manage the professional relationship. Our legal basis is our legitimate interest in handling these communications (GDPR Article 6(1)(f)) or, if you request a quotation or service, taking steps at your request before entering into a contract (Article 6(1)(b)).

The server may also record technical access data, such as your IP address, the date and browser, to protect the website and resolve incidents, based on our legitimate interest in security. Providing data by email is voluntary, but we need contact details and relevant information to reply.

Retention

We keep data for as long as needed to handle your enquiry or maintain the professional relationship. We then retain it only for the periods required by applicable law or necessary to address potential liabilities. Technical logs are kept for as long as necessary for security and incident management.

Recipients and transfers

Service providers needed to deliver these services may access the data: SiteGround for hosting and email, and Google/Gmail for managing email. We may also disclose data when legally required.

Google may process data outside the European Economic Area. It states that it uses the EU–US Data Privacy Framework and, where applicable, standard contractual clauses. Details of these safeguards are available in Google’s information on international transfers.

Your rights

You can request access, rectification, erasure, restriction, object to processing and, where applicable, data portability by emailing hola@jeloudoli.com or writing to the postal address above. If you believe the processing infringes your rights, you can lodge a complaint with the Spanish Data Protection Agency.

Cookies and external links

This website does not use analytics or advertising cookies or tracking tools. Links to other websites are governed by their owners’ privacy policies.